Embedded Files
Battalion Chiefs supervise supervisors, manages group of stations and apparatus, and are the formal leaders of the organization. No longer embedded in stations, battalion chiefs' single most significant influence is the organizational performance and behaviors of the most influential assets: Captains. Essential is understanding the obligations as:
MANAGER: Budget, Apparatus, Stations and Staffing plans. Develop goals that are understood and reached. Operate efficiently, safely, and effectively ensuring risk management.
LEADER: Models for fair and ethical behavior. Utilize contemplative oral and written communication. Projects confidence and develops an inclusive team environment.
SUPERVISOR: Monitor, measure, and oversee the behavior, activities, and performance of Captains and how they engage with their crews and fellow captains. Resolve personnel conflicts, complaint investigations, injuries, and accidents.
Influencing is utlizing language, from how we ask quetion to how we give orders, to achieve objectives. Familiarity with David Marquets approach is a foundational component of harness these essential skills.
Language & Influence
Language & Influence
Unpracticed: lacks reps; provide practice, assign mentors.
Unaware: blind spot; ask questions, reveal issues.
Unable: lacks support; remove barriers, provide resources.
Unwilling: resists alignment; counsel firmly, escalate quickly.
Trust: destructive captains dominate; confront directly, restore values.
Conflict: toxic voices lead; model constructive debate.
Commitment: fractured direction; re-center on mission.
Accountability: excused behavior spreads; apply equal standards.
Results: short-term wins erode culture; anchor long-term safety.
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