Refinement

"There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. There are things we don't know we don't know."

Donald Rumsfield


  • Refinement is discerning the knowns to what is relevant, surfacing ideas that are unknown but must be incorporated, and recognizing limitations to retaining knowledge.

  • Refinement accurately and thoroughly expresses your knowledge of an item within a finite time set.

  • Refinement is engaging with people and panels, leaving them impressed with your well-thought-out responses and wanting more insight into your ideas and views.

  • Refinement is always knowing that what was tested on is not all there is to the job and continuing to expand our knowledge.

ASSIMILATE Information TO FACILITATE Recall

Gathering the information typically includes printing reams of paper, adding it to the enormous three-ring binder, or filing a portfolio organized by topics. Then reading, highlighting, and trying to commit it all to memory is assimilating information phase and is essential. It forms the known knowns. We must assimilate information in a contextual way that allows recall. Consider the following:

START WITH QUESTIONS

Answering questions is nearly always the opportunity to demonstrate knowledge. Simulations, written exercises, and panels all asks them, and we must answer them. Accurately, effectively, and within the time frame allowed.

Record, Review, Refine, Rules

  1. Recording every answer (audio or visual) is essential. Ensuring the ability to relay thoughts effectively, eliminate either auditory (um..ah...well) or visual (fidgeting, eyebrow-raising) distractions, and ensure accuracy with information is critical.

  2. Do Not Review Immediately. The goal is not to develop the exact correct answer; instead, the content and delivery of the answer. Review for delivery (speed, diction, inflection) and content (structure and accuracy of the answer.)

  3. Refine concepts by reviewing information, adding greater details, and exploring different aspects of the problems.

  4. Follow some simple rules. The answer can be 3 minutes at maximum. In the first sentence, restate every question ensuring the essential items that must be answered are clear in your mind (or on a piece of paper) and are what was actually asked. Pause to organize your answer. Concisely answer the question before expounding on details. Stay organized and know when to end it.

Time is the commodity

Attached is a schedule for the Mental Workout of the Day for preparing for Chief Officer

CANDID CRITIQUE

Candid exchange on strengths and areas to improve on presentation, simulations, and answering questions is essential